VYNTHOREXIS Returns Policy

At VYNTHOREXIS, we stand by the quality of our products and are committed to ensuring your satisfaction. If for any reason you are not completely satisfied with your purchase, you may return it in accordance with the following policy:

Eligibility for Returns

• Items must be returned within 30 days of receipt.
• The item should be in its original, unused condition with all tags and packaging intact.
• Proof of purchase is required for all returns.

Non-Returnable Items

• Gift cards and vouchers.
• Items marked as 'Final Sale' at the time of purchase.
• Customized or personalized items.

Return Process

To initiate a return, please contact our customer service team at [email protected] with your order number and reason for return. Our team will guide you through the return process.

Shipping and Handling

• The cost of return shipping is the responsibility of the customer unless the item received is defective or incorrect.
• We recommend using a trackable shipping service or purchasing shipping insurance for items over $75.

Refunds

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. Approved refunds will be processed and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchanges

If you need to exchange an item for a different size or color, please follow the same return process and indicate that you wish to make an exchange. Once we receive your item, we will process the exchange based on availability.

For further assistance, feel free to reach out to our customer service team. Thank you for choosing VYNTHOREXIS.